01
Holiday closures and cover arrangements are only posted on the practice door.
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Explore servicesMany calls to reception are about opening hours, prescriptions and holiday cover. A good practice website answers those questions before anyone picks up the phone.
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Typical weak spots
01
Holiday closures and cover arrangements are only posted on the practice door.
02
Patients call about things the website could have answered long ago.
03
The current site is hard to read on a phone and unusable with a screen reader.
What we build
Your team updates holidays, cover and changed hours without waiting for us.
We connect the booking system you already use, for example through the Doctolib or CLICKDOC booking button, instead of introducing another one.
Structured requests that do not end up unencrypted in an ordinary practice inbox.
Doctors and staff with photos and areas of focus, plus services explained in plain language.
What this can look like
A GP practice moves repeat prescriptions to an online form. Patients enter their medication and insurance status, and reception works through the requests in one batch instead of taking each one over the phone.
Industry know-how
Promises of cures, sensational superlatives and, for certain procedures, before-and-after images are risky ground for practices in Germany. We write factually and flag critical passages; approval stays with you or your legal adviser.
As soon as a form asks about symptoms or medication, you are processing health data under Art. 9 GDPR. We build such forms to ask only what is needed, transmit it encrypted and keep it away from third-party services. We work out the legal basis and data processing agreements with you and your data protection officer.
Many patients have poor eyesight, enlarge text or use a screen reader. We work to WCAG 2.2 Level AA: sufficient contrast, scalable text, clear headings and forms that work with a keyboard.
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